Free Shipping is now available on all products and applies to the 48 contiguous states only. We also ship to Canada – see below

Please be assured that we will pack your order to enable Safe & Secure arrival at the destination. We will provide a tracking number when your order leaves our warehouse and in the case of Freight Shipments, the shippers will call you to arrange a convenient delivery day.

Please don’t hesitate to contact us for any advice or questions that you may have regarding shipping: sales@oceanicteakfurniture.com


Large Order/Freight Shipping

There is an estimated shipping date at the top of every product listing on the website. Once you have placed an order you can check the order status by using your email address and order number on the ‘order status’ link at the top right of the home page.

We will advise via email when the order has left our warehouse and provide your tracking/pro number and the contact details of the freight company. The freight company will then contact you by phone to arrange a convenient delivery day Mon – Fri.

Delivery can only be made within the mainland of the 48 contiguous states.


White Glove Delivery Service

There is also an option of white glove delivery whereby the furniture will be delivered and set up (which includes any assembly) in your desired location, all packaging materials will also be removed from site.

This service is available within the 48 contiguous states for a flat rate fee which can be selected during checkout.


Ground Shipping

Individual Side Tables etc will generally be sent via UPS Ground Delivery and a tracking number will be emailed when your order leaves our warehouse.


Freight Order Delivery

Your order has been packed securely onto a pallet and shipping includes standard curbside delivery (a white glove service is also available for an additional fee – see above). This means that the truck will pull up as close as it safely can to your home. The driver is not required under the shipping conditions to help carry the product, although most drivers are very helpful. We recommend having more than one person present when your furniture arrives to make sure you will have the help you may need unloading and carrying the products.

We specify a liftgate service – this allows the furniture to be lowered to the ground without having to physically lift the furniture from the back of the truck.

Damage during shipment is rare and your order will be packed to further prevent accidental damage en route. Please contact us at sales@oceanicteakfurniture.com to notify us of any damaged items and please include pictures.

Please do not refuse a freight shipment. If your furniture arrives damaged or missing pieces, we will always replace or repair the item promptly and at no cost to you.


Canada Shipping

We now ship to Canada for a flat rate shipping fee of $399. We handle the customs clearance, any state sales tax/vat will be added where applicable.